AN URBAN DESIGN PERSPECTIVE ON TRANSPORT INFRASTRUCTURE IN NEW SOUTH WALES, AUSTRALIA
Abstract
This paper highlights the nature and practice of urban design developed in a road agency over the course of 20 years and now applied as a mainstream approach in the peak transport body of the state of New South Wales, Australia. It draws universal lessons applicable to transport as a whole in any context. Its central theme is that urban design is necessary and powerful when planning, designing and building transport infrastructure but requires a policy framework. The paper extracts what it takes to develop such policy and succeed in practice, using selected project examples built over many years.
About the Author
Raeburn Chapman is an architect, urban designer and city and regional planner and an American Planning Association Life Member who has worked in academics, private consulting and government internationally. He is currently an independent urban design commentator and advisor specializing in transport infrastructure, having worked for the New South Wales State Government (Australia) where he introduced urban design as public policy.
Contact: editor@urbandesignreview.com
Background
The need for an urban design approach to road infrastructure became apparent in the mid-1990’s when there was increasing community opposition in Sydney to the way unattractive ‘highways’ (major limited-access roads) were cutting swathes through areas, in a way similar to the USA. There was an expectation that such infrastructure should at least fit more sensitively into environments and be more aesthetically pleasing. This was when urban design was formally introduced to the state’s road agency, the then Roads and Traffic Authority. Urban design started to become part of the planning, design and implementation of projects and an urban design team established.
At the time the Roads and Traffic Authority was an engineering dominated organization focused on roads and traffic. Although there was a small group advocating good landscape design solutions and an historic focus on innovative bridges, there was no joined-up urban design thinking anywhere in the transport area.
By 1999, urban design was formalized as a policy of the road agency governing how infrastructure required by the State government was to be done. When the agency later became Roads and Maritime Services, extending its remit to maritime infrastructure as well as roads, bridges, tunnels and infrastructure for road based public transport and active transport, the original urban design team was re-established as the Centre for Urban Design, being recognized as a centre for excellence in the design of infrastructure. Roads and Maritime Services, with the Centre for Urban Design, has recently been merged into various parts of the peak body Transport for New South Wales.
Urban design has been continuously negotiated and evolved over two decades in response to bureaucratic changes and political priorities and throughout an expanding and ever complex transport infrastructure program, with some interesting results.
The potential of urban design
What is urban design and its relation to transport?
Urban design, simply put, is the product and process of designing human settlements – cities, towns, regions, and mega-regions 1 – of which transport infrastructure is a vital element. Settlements that appear to develop organically invariably have their own underlying design structure.
Conversely, transport infrastructure can be a tool of design, or structuring medium, of human settlements. It affects their form, functioning and visual quality as well as being a design element in itself to be experienced by communities and users. Great streets are often portrayed as major design structure.
Urban design embraces the built environment, the constructed landscape and the natural environment (landform, vegetation and ecology}. It involves conservation and new development and applies to urban and rural settings – what we build, protect or make possible in each. Urban design, which requires architecture and landscape architecture skills and insights, is a necessary part of urban and regional planning adding a qualitative third dimension.
Landscape as part of urban design
The landscape is germinal to urban design and its application to infrastructure. It is neither the natural scenery alone or simply the vegetating of areas associated with infrastructure such as with grass, trees or shrubs, but goes much deeper and has many aspects. A landscape is the coming together of the built and natural environment to make a place or total environment. It has supporting natural systems and ecology, and can be experienced and used. For Aboriginal communities the land itself is their (and collectively our) country and landscape which needs to be nurtured, protected (such as from highways), well managed and interpreted as a fundamental part of cultural heritage in infrastructure design.
Clarification on road infrastructure
Road corridors and networks are part of transport. The road versus public transport debate when allocating resources is not right since a road is not a mode.
Road corridors and networks are infrastructure accommodating many modes of movement over and above car: Trucks, trade and service delivery vehicles (the economy on wheels); buses, coaches, light rail, taxis and ‘Uber’ (road-based mass transit); and, bicycle and pedestrian movement (active transport). Also, they allow access to stations, bus terminals, ferry wharfs, ports and airports helping create multi-modal focal points city and region wide and multi-directional.
Road space will eventually alter with the introduction of driverless vehicles and such-like and possible long-term conversion of lane space to many other uses post-COVID19. The pandemic on the other hand has shown up the indispensability of road infrastructure to accommodate transport alternatives to crowded public transport.
As well as serving other transport systems, roads are a necessary complement to passenger and freight rail which operate differently. Both are needed and the historic imbalance in resource allocation that has favoured road to the relative detriment of rail is now being redressed, at least in the Sydney context.
Not to be forgotten is the critical role played by road in supporting the widely spaced towns and farmlands making up the state’s regional economy.
The Eastern Distributor in Sydney – a catalyst for urban design in transport
The problem
This project, albeit 20 years old, represents a turning point in road infrastructure design in New South Wales and combined with the poorer outcomes referred to previously helped create the urban design movement in the Roads and Traffic Authority.
The purpose was to better connect the airport with downtown Sydney. It was being planned as an 8-lane motorway at the same level as parks and residences, cutting a swathe through the city in the name of traffic efficiency. The Cahill Expressway to which the Eastern Distributor had to join at the northern end had already cut The Domain, the major park of Sydney’s downtown in which the Art Gallery of New South Wales sits, in two. This sparked widespread concern. The then Department of Planning, responsible for approving major projects in the State, rejected the Eastern Distributor proposal requesting that a fresh plan be developed with an urban design approach. Because the real problem was one of city design, getting the project right required a different way of working.
A different way of working
The Roads and Traffic Authority created a dedicated urban design team to collaborate with the engineering team to develop a whole-of-corridor urban design framework and implement it, liaise with the former Urban Design Advisory Service within Planning and assist with community consultation. The first step was to produce new architecturally-based three-dimensional models, sectional diagrams, elevations and sketches. The aim was to visually identify and develop the urban design potentials for an improved experience in movement for each precinct the motorway would impact, the larger landscape setting and public domain quality of the motorway, and for what could be done in response to the character of the different precincts identified along the future motorway. It eventuated in a new concept plan for the motorway which was integrated into a revised Environmental Impact Statement.
Key urban design results from the re-design
This new urban design approach resulted in a three-dimensional solution with a vastly reduced footprint. It forms a gateway into Sydney with a motorway experience that makes the city imageable, leaves the urban fabric intact, continues the local street grid and adds significantly to the park system along the corridor.
In the Surry Hills precinct to the south, Moore Park has been developed from an informal parking lot into a major green space with landscaped terracing along the motorway edge. The motorway is depressed in a deep cutting through the precinct to protect the Victorian heritage architectural townscape, and the pillars of its retaining walls are articulated to match the scale and rhythms of the terraces above. Landscaped service roads paralleling the motorway and pedestrian bridges across the depression to Moore Park create local connectivity.
With its through-traffic transferred into the motorway, tree-lined streets re-instated, cycleways and street parking inserted and a network of pocket parks developed, Surry Hills has been transformed into a sought-after inner-city living environment that might otherwise have succumbed to high-rise development. A significant element has been retro-fitting of the Bourke Street one-way arterial through Surry Hills to create a two-way street for people.
The remaining motorway is put in tunnel in order to preserve the city, the Cathedral and its environs and the adjacent Art Gallery of New South Wales, around which a distinctive precinct is created. Its main feature is the building of a large land-bridge (or ‘green lid’) over the Cahill Expressway to stitch the Domain together again, reinforce the connection with the Cathedral precinct and improve the setting of the gallery.
Construction has recently begun on Art Gallery Modern, a large addition to the existing gallery which is terraced down the hillside to the harbour (Figure 3).
This utilizes former WWII oil storage facilities to create a unique gallery space. However, it is something of anomaly that part of the new gallery is being built on the hard-won land-bridge thereby diminishing its full open space, scale, visual and landscape and recreational value 3.
With the features described above, the motorway was approved by Planning. It has won many awards and is widely considered a success in infrastructure design and building. The motorway was the first truly city shaping exercise in infrastructure by the road agency. It constituted a significant ‘greening’ of the city, set the pattern for future projects and was a basis for what has become common practice in New South Wales to build motorways (and now rail) in tunnel form.
Developing a holistic urban design policy
With the success of the Eastern Distributor, and a large road infrastructure program looming, there was a realization that urban design needed to be consistently applied on all projects. The agency’s urban designers were tasked with developing an urban design policy. Its aim was to orient the agency to the pursuit of urban design outcomes from investment in transport infrastructure in a total transport, urban development and environment context. The broad model was urban design as public policy developed by the Urban Design Group of the New York City Planning Department as far back as the 1960’s and 70’s 4. Introduction of the concept of urban design as public policy into a road agency in Australia, was an innovation.
The first step was to write a series of Urban Design Practice Notes, titled Beyond the Pavement 5. This was undertaken as a Roads and Traffic Authority research project, work-shopped across the agency over a few years and published in 1999. It triggered a decade of unequaled urban design innovation in the agency, in which project teams began to think well beyond the narrow confines of a road right-of-way.
Hundreds of projects and billions of dollars of investment were guided by urban designers and built, in accordance with Beyond the Pavement principles. New design-and-build urban design contracts, design briefs and methodologies were written. A suite of detailed design guidelines was built up addressing specific topics such as bridges, landscape, water-sensitive design, tunnels and noise walls. Urban design frameworks were written guiding, among others, the vital Hume and Pacific Highway upgrade projects covering over 1,000 km of corridor state-wide. Engineering and project management systems were reshaped to encompass urban design. Visual impact methodologies were developed and incorporated into environmental assessment processes. Urban design training was provided to hundreds of engineers, environmental advisors and project managers and opened to other agencies. A Register of Urban Designers was set up. Design Review Panels were created with the input of the New South Wales Government Architect.
After a decade of applying the principles contained in the practice notes, a new government document was created distilling all of this together with countless built examples into a formal policy: Beyond the Pavement – Urban design policy, procedures and principles, 2009. Urban design became a policy of the Roads and Traffic Authority to be followed by all project teams. This policy document received the Australia Award for Urban Design in 2010, a prestigious national award that had been previously set up by the Prime Minister Paul Keating, a champion of urban design. It won for its approach and supporting body of a range of projects demonstrating the design principles in practice and is, arguably, unusual in its breadth and depth for a road agency anywhere 6.
Since 2009 it has gone through various updates as required of policy documents by the State government and necessitated by successive administrative changes. The first major revision occurred when the Centre for Urban Design was established 7. With the creation of the transport mega-agency there has been a recent re-write by the Centre titled: Beyond the Pavement 2020: Urban design approach and procedures for road and maritime infrastructure planning, design and construction.
Beyond the Pavement gained much traction within the organization, other agencies and the planning, design and construction industries as the way forward. It became a model for other transport agencies in Australia and the Pacific region. Much can be extrapolated from this urban design policy and its practical application, at a level of principle.
Lessons from the Beyond the Pavement policy governing transport infrastructure
Make a commitment
There needs to be a commitment to urban design in the first instance at the highest level. Urban design should not be a hit and miss situation or re-invented for each individual project. An agency should require infrastructure to be planned and projects developed on a consistent basis using an urban design approach and within a whole-of-transport, urban structure and form and environmental context. It should be clear what is meant by urban design, what is expected from staff responsible for or affecting infrastructure and the outcomes being sought.
Have an opinion
Beyond the Pavement says that infrastructure must fit sensitively with the built, natural and community environment; that it must contribute to accessibility and connectivity and that it must contribute to the quality of the public domain and urban revitalization. These are the stated outcomes desired by the agency and which have proved to be robust over a long period of time.
They emerge from the experience of the Eastern Distributor and subsequent workshops over an extended period that were held to develop the agency’s urban design approach. A series of design principles, which are laid out in the document, are aimed at achieving the outcomes. They include such things as responding to landform, incorporating natural systems and ecology, responding to urban fabric, incorporating heritage and designing transport infrastructure as an experience in movement.
But in a way, it does not matter what the objectives or principles are. What matters is that an organization has an opinion and uses its intellectual resources to take a stance.
Make someone responsible
Responsibility for urban design needs to be pinpointed. There should be the equivalent of a Centre for Urban Design as a custodian of urban design policy and practice with responsibility for developing urban design and facilitating urban design outcomes from infrastructure projects. These people must be experienced designers. In turn, it is incumbent on an agency to make sure such a unit is integrated and functioning along with the project managers, planners, engineers, consultant urban designers and builders. Process, facilitation and management of urban design are complex matters and influence the outcomes.
Facilitation means that an agency’s urban designers do not directly design projects; it would be impossible for a small in-house group to do so especially when the infrastructure program is large, state-wide and complex. Their job is to consistently make urban design happen and ensure that good urban design outcomes result. Project managers, in consultation with this dedicated team, need to incorporate private sector urban designers as equal members of their teams from inception to delivery of a project.
Have a process
Urban design will not happen unless it is integrated into the processes the organization adopts. Facilitation of urban design best occurs through means such as the following:
- Provide policy and technical advice on urban design preferably from a central, head office, level close to the executive.
- Integrate urban design tasks and responsibilities into an organization’s project management process from inception and planning stages through to project delivery.
- Use urban design consultants with transport, planning and infrastructure knowledge and experience thereby giving project managers at different stages of planning, design and construction direct access to urban design expertise, which should be integrated into the project team.
- Build urban design requirements and selection criteria into tender processes.
- Evaluate urban design outcomes from completed projects and feed the results back into policy, planning and design.
- Encourage inclusive community and stakeholder consultation on urban design, from early in the process and not after the fact.
- Carry out education and training to help an entire agency understand urban design.
The following diagram shows the cyclical process of activities adopted by the Centre for Urban Design to continuously develop and refine its policy.
Provide helpful guidance for project teams
An over-arching urban design policy is an excellent foundation to set a direction for an agency to systematically produce good urban design outcomes, but is not necessarily sufficient. Project managers, consultants and construction companies need more detailed guidelines to address specific aspects and elements of infrastructure projects. This, in itself, is a continuing process involving research, guideline updates and new guideline development. It must ensure that guidelines are applicable to a broad audience and ever evolving transport bureaucracy. Urban design policy, it can be seen, does not stand alone but is only as relevant as its currency and effect in practice. It is, inevitably, a work in progress 8.
Beyond the Pavement in practice
An emphasis on landscape
Landscape features strongly as a substantive dimension of Beyond the Pavement. It is an integral part of what the Centre for Urban Design does, fundamental to urban design outcomes and not an add-on embellishment to infrastructure to make it look better. Infrastructure itself constitutes a landscape. Landscape is an amalgam of all influences and embraces landform, vegetation and ecology, settlements in the landscape, their built elements, industry, the farming and extraction of minerals and the man-made, often vast, infrastructures of power, water and transport. It is the green environment we create in association with movement corridors and which integrates infrastructure with its settings, creates parkland, provides shade, humanizes our streets and contributes to the extent and quality of the public domain. The green environment absorbs carbon emissions, sustains ecology and enhances the human experience. 9.
Recognition and incorporation of heritage and cultural context
Heritage and cultural context must embrace Aboriginal values as part of urban design – a powerful move from which others can learn. Beyond the Pavement strongly acknowledges Country and the Aboriginal peoples as the traditional owners of the land, and their unique understanding of the landscape. This supports United Nations objectives and brings a new appreciation of the nature of landscape, what needs to be protected, how it should be managed, and what should be celebrated or reflected in infrastructure design including associated artworks. Designing with respect to Country requires participation with indigenous communities, on their own terms. A number of guidelines, papers and conference reports have been written on this subject. Julian Baggini writes that reverence to the past and present of other cultures could help us transform our own philosophies of landscapes; whereas the realm of western philosophy omits place, Aboriginal culture in Australia is one of the ‘non-Western’ cultures to embrace time and place simultaneously as part of their understanding of the land and landscape 10.
We need to be sensitive to: Historic buildings in their setting; historic elements such as walls, monuments and bridges; sites and spaces; plantings of cultural importance and the experience of the landscape as part of the journey. “Preserving the Historic Road” has been a veritable movement in the USA recognizing that these routes take us through our landscapes and history.
Bridges in the landscape
The huge bridge task across the State involves many structural types and contexts. Together with the expectation and potentials for design excellence it behooved the preparation of aesthetic guidelines for new bridges, bridge upgrades and duplications, and preservation and restoration of bridges having heritage importance. Bridges in their setting form a landscape, sometimes referred to as bridge-scape, and contribute to our sense of place.
There has been an increasing focus by the road agency on bridges for bicycles and pedestrians. Such bridges support active transport and improve regional and local connections for commuting, schooling and recreation – a relevant part of the planning and design of human settlements.
Attention should be paid to opportunities for urban revitalization and improving the quality of the public domain under bridge viaducts. These spaces can often be hostile if not thought about. Often, such spaces form part of the curtilage of the bridge to be protected.
The refurbishment of the bays under the northern approach viaduct of the heritage-listed multi-modal Sydney Harbour Bridge, in the vicinity of Milsons Point station, has relocated some 300 Roads and Maritime staff from prime office space in North Sydney to state-owned property. It transforms an under-utilized and obsolete piece of infrastructure and provides a state-of-art head office environment with green walls, heritage interpretation and Aboriginal artwork and is completely soundproofed from bridge traffic. Unusually for a head office this sits in a walkable, tree-lined village, Kirribilli, bringing more active café and commercial life into it. This is an excellent example of resource allocation, planning and urban design related to infrastructure.
From network and corridor frameworks to projects
It is wise to take a broad, holistic and strategic view in identifying the needs and opportunities and developing infrastructure. This means taking into account regional contexts, environmental constraints, transport networks and patterns of movement, urban growth and settlement. Network and corridor frameworks should be encouraged in an urban design policy. Networks are a powerful way to structure areas and movement systems.
Urban design frameworks for a corridor can inform the individual projects and ensure a consistent and appropriate outcome for the corridor as a whole. Two different examples are the Great Western Highway and the North Coast Pacific Highway.
Historically, the Great Western Highway has been a ‘life-line’ along the dramatic ridge of the Blue Mountains World Heritage Area. An urban design framework was developed for its 53-km upgrade to a highway standard. As well as being a key inter-regional highway it serves as the local traffic spine for many towns along its length. The framework defines the basic structure of the corridor as a pattern of villages and towns adjacent to or straddling the intertwined highway and railway, separated by bushland, as a ‘string of pearls’ whose integrity needs to be protected. In accordance with this framework the highway has been completed, over a number of years as the funds became available, to make a cohesive whole within the Blue Mountains context.
It is supported by a number of practical design strategies 11. Open community participation on each project from the inception has been a key to the overall success of the highway upgrade.
The North Coast Pacific Highway is an inter-capital infrastructure build along 700 kms of eastern seaboard, forming a critical link on the route between Sydney and Brisbane and defined by the Great Dividing Range, Pacific Ocean and the major rivers that flow between. It provides a safe journey and supports farming, urban growth and tourism. In order to arrive at the best transport solution and alignment the entire multi-modal network f the North Coast was examined in collaboration with the then state Department of Transport. Systematic community and stakeholder participation on a large scale was undertaken and informed the outcome. The road agency did the first environmental mapping of the whole North Coast. A corridor was selected for a dual carriageway highway and a strategic urban design framework eventually developed following a vision and using just a few key principles repeated along its entire length.
It has resulted in a unified highway, produced over a decade by the hands of urban designers and engineers and completed in 2020, but one which responds to different contexts and has special features that mark the journey. This massive upgrade project, recently completed, has won the Australia Institute of Architects (AILA) New South Wales 2021 Award for Landscape Architecture for Infrastructure as well as the Regional Achievement Award – making reference to the seamless integration of the highway into the landscape, the driver and passenger experience of the broader landscape, the technical research, environmental planning and engagement with local communities and Aboriginal knowledge holders.
Infrastructure for public transport (transit)
Traffic management in the state has traditionally focused on bus priority measures along arterial road corridors and at intersections. However, two innovations are worth highlighting from an urban design perspective. Dedicated bus transitways (T-ways) in the recently named ‘Western Parkland City’ of Sydney, with their distinctive station shelters and precincts, are aimed at bridging the gap between passenger rail and local buses in areas underserved by public transport; transitways are organized to create a design structure needed in the sprawling growth areas. The recently completed B-line with its yellow double-deck buses linking Sydney’s major downtown with the Northern Beaches in its own way creates an imageable transit system along a busy corridor. Each system offers alternative to the car and has a distinctive network identity. 12.
Provision and design of light rail in road corridors and dedicated rights-of-way is increasingly playing a public transport role albeit limited and, through urban design means, is helping transform urban space and revitalize places.